On-Site Services for Lab Equipment By Cole-Parmer

On-site maintenance and calibration services through AL-TAR

Sometimes, you’d prefer on-site services for your scientific equipment. Other times, shipping out is your preferred choice. Now, you have the best of both options from Cole-Parmer. Through our partnership with AL-TAR, we offer on-site maintenance and calibration services—in addition to our in-house  InnoCal^® services in the U.S.

Wherever you are in the contiguous 48 states*, you can request on-site service with one flat-rate fee for calibration, maintenance, and even qualification services on many of our products. Technicians service Cole-Parmer and many other top brands.

Benefits of Cole-Parmer by AL-TAR services

• Flat rate pricing* (includes travel cost to your site)
• Reliable service with AL-TAR’s extensive service network
• Ensured quality with ISO 17025 accredited provider
• Final input from you for calibration parameters and tolerances
• Reliable service from experienced field engineers with extensive training

Preventive maintenance and calibration

Avoid unplanned downtime and expensive repairs with a preventive maintenance and calibration plan. Reliable technicians are crucial and why Cole-Parmer partnered with AL-TAR. Their technicians are rigorously trained with training focused on the World Health Organization (WHO) maintenance manuals and original equipment manufacturing (OEM) guidelines.

Calibration is completed to NIST-traceable standards. This assures your compliance to regulatory guidelines, accurate and repeatable measurements, and reliable operation of your equipment.

Maintenance is performed using checklists developed to follow current guidelines established by entities such as the College of American Pathologists, FDA Code of Federal Regulations 21 CFR 820.181, Clinical Laboratory Improvement Amendments (CLIA) Section 42 CFR 493.1254 and USP Guidelines.

IQ/OQ/PQ

Instrument Qualification (IQ)

• Document and verify new equipment compatible with your laboratory

• Confirm all utilities and supplies to manufacturer specifications

• Install compatible equipment to manufacturer guidelines

Operational Qualification (OQ)

• Evaluate equipment functionality against manufacturers’ parameters

• Test empty chamber/load conditions

Performance Qualification (PQ)

• Verify and document equipment performance throughout all operating ranges with simulated loads

• Test excursions such as door open and power fail to confirm unit’s ability to recover to original setpoint(s)

IQ/OQ/PQ programs help you assess, develop and implement regulatory compliance at your required level including FDA’s Rule 21 CFR Part 11 and EPA’s CROMERR. You can get help from our experts with assessment and evaluation, development and planning, and master plan implementation and review. We can design a solid strategy for future regulatory compliance objectives and provide comprehensive support in meeting instrument qualification/validation and regulatory documentation needs.

Qualification/validation includes:

• Complete maintenance and system history, and inventory of components with documentation
• Universal IQ/OQ/PQ template format
• Verification of components
  • Installation including electrical, plumbing, and communication connections
  • Functionality, operation, and conformity to manufacturer’s specifications
  • Performance of laboratory equipment for routine R&D, QA/QC, EPA, FDA, and client-compliance operation
• Pre-scheduled and annual instrument qualification/validation programs
• Cost effective and fast turnaround for your laboratory equipment IQ/OQ/PQ verification

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*Services only available in the U.S. 48 contiguous states.