Organizational Values...
With our Customers...
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Customer Centric
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Our decisions revolve around their impact on our customers and our desire to make it easier to do business with Cole-Parmer. We will support the customer with a sense of urgency. Our customers won’t wait for an answer! |
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Customer Support
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Before, during, and after the sale. Appreciate the lifetime value of the customer, and the long term impact of a single transaction or activity. |
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Continuous Improvement thru Innovation & Creativity
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We must get better every day — our competition is! Don’t be afraid to make mistakes — take chances for the customer.
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Be Agile!
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Our market and our customers require us to change constantly to remain ahead of our competition.
Welcome change!
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With each other...
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Employee Engagement
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Act as if you own the company and treat company resources as if they were your own.
Celebrate success, and attack each new problem with a high level of energy and enthusiasm.
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Teamwork
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We can achieve far more by working together than by going it alone.
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Learning & Growth
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Maintain an environment of continuous learning, fostering personal and professional growth.
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As we conduct business...
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Integrity
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Openness, honesty, and a strong code of ethics. Strict compliance with all regulatory and legal obligations.
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Respect
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Respectful treatment of, and responsiveness to, all co-workers and customers, including maintaining
and productive work environment.
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Communication in All Directions
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Executive accessibility, honest two-way communication, no surprises, and no silos!
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Products & Services
